Legal

Privacy Policy

Last updated: 12 May 2026

A plain-English summary of what we collect, why, and the rights you have over your data.

Who we are

Aqua Pura Solutions Ltd ("we", "us", "our") is a company registered in England and Wales with its registered office at 70 Clerkenwell Road, London EC1M 5LG, United Kingdom. We are the data controller for personal data processed through this website and our services.

Data we collect

We may collect and process the following categories of personal data:

  • Contact details you submit via our enquiry forms (name, email, phone, company).
  • Project details you share to help us scope a proposal.
  • Technical data such as IP address, device, and browser information.
  • Usage data describing how you interact with our site.

How we use your data

We use personal data to respond to enquiries, deliver our services, comply with legal obligations, and improve our website. Our lawful bases under UK GDPR are consent, contract, legitimate interests, and legal obligation.

Sharing your data

We do not sell your personal data. We share it only with trusted processors who help us operate our business (hosting, email, analytics) under written contracts that require equivalent protections.

Data retention

We keep personal data only as long as necessary for the purposes set out above, or as required by law. Enquiry records are typically retained for up to 24 months unless a project commences.

Your rights

Under UK GDPR you have the right to access, rectify, erase, restrict, port, or object to processing of your personal data, and to lodge a complaint with the Information Commissioner's Office (ICO).

Cookies

We use essential cookies to operate the site and, with your consent, analytics cookies to improve it. You can adjust your preferences in your browser at any time.

Contact us

For any privacy-related question or to exercise your rights, contact us at privacy@aquapura.co.uk.